❓ Frequently Asked Questions

Simply download the app and start asking cooking questions! No account creation required. You can use Cookio in guest mode and begin getting AI-powered cooking assistance immediately.
You start with free tokens to try the app. When you run low, you can watch rewarded video ads to earn more tokens. Each conversation with our AI uses tokens based on the complexity of your questions.
Yes! Cookio works in guest mode. You don't need to provide an email, name, or create an account. Your conversations are stored until you choose to delete them.
Ask anything! Recipe suggestions based on ingredients you have, cooking techniques, substitution ideas, meal planning, dietary accommodations, or step-by-step cooking guidance. Our AI is trained to help with all aspects of cooking.
Yes, we prioritize your privacy. We don't collect personal information like email or name. Your cooking conversations are processed by Google's Gemini AI to provide responses, but we don't share your data with recipe websites or food brands.
You can delete individual conversations directly in the app. For complete data deletion, contact us at support@cookioai.com with "Data Deletion Request" in the subject line.
Ads help us keep Cookio free while covering the costs of AI processing. You can watch rewarded video ads to earn tokens, and we display some banner ads. We're working on premium options for an ad-free experience.

📧 Contact Support

Response Time: We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your subject line.

👤 Account & Data Management

Guest Mode: Since Cookio operates in guest mode, there are no traditional "accounts" to manage. However, you can control your data.

🗑️ Request Data Deletion

To permanently delete all your data from our servers, send us an email with the following information:

  • Subject: "Data Deletion Request"
  • Approximate date range of your app usage
  • Any specific conversations you want deleted
  • Confirmation that you want all data permanently removed
📧 Request Data Deletion

🐛 Report a Bug

Help us improve Cookio by reporting bugs or technical issues. Please include as much detail as possible.